Need To Talk To Someone?
There are a number of ways for you to contact us and we do not mind which method you use. If you have a specific question about contacting us please have a look at the Frequently Asked Questions (FAQs) section on this page.
Phone Us
You can contact us by phone during normal office hours, Monday - Friday 9.00am to 5:30pm. We have an answering service availabale outside of normal hours, if you leave your contact details we will get back to you as soon as possible.
Call Us On : 028 71 886181
All calls are treated in strictest confidence.
In Person
You can call in for a chat during normal office hours, Monday - Friday 9.30am to 4:00pm.
Koram Centre
3 Mourne Villas
Lower Main Street
Strabane BT82 8BG
Or if you would like to make an appointment about a specific problem feel free to contact us by phone or email.
By email: info@koramcentre.com
By Phone: 028 71 886181
Frequently Asked Questions - General
3. What happens if I call you?
5. What other organisations might be able to help me?
6. I’m worried about a friend. What can I do?
7. Are you an international organisation?
Frequently Asked Questions - About Email
11. Can I email you anonymously?
12. Will my messages always be answered by the same person?
13. What formats can I use to email you?
Answers to Frequently Asked Questions - General
You can contact us:
By email: info@koramcentre.com
By Phone: 028 71 886181
You can also call into our office for a chat:
3 Mourne Villas
Lower Main
Street Strabane BT82 8BG
Click here for a map
The Koram Centre provides confidential emotional support, for people who are experiencing feelings of distress or despair. We are here for you if you’re worried about something, feel upset or confused, or you just want to talk to someone.
3. What happens if I call you?
If you phone, email or visit us we will will not judge you or tell you what to do. We might ask you how you are feeling and invite you to talk about your feelings. We give you the time and space that you need to talk if you want to.
Everything a caller says is confidential to The Koram Centre unless: - We have informed consent from a caller to pass on information - We call an ambulance because a caller appears to be incapable of making rational decisions for him or herself - We receive a court order requiring us to divulge information - A caller attacks or threatens volunteers.
5. What other organisations might be able to help me?
There are a range of other related organisations that we link to for related sources of support or for further information. Another starting point for advice in the UK might be your local Citizens Advice Bureau or local library.
6. I’m worried about a friend. What can I do?
You can contact us and ask us to offer our support. If appropriate, we will offer our support. Such contacts are made very sensitively. If we do make contact, our confidentiality rule will mean that we cannot tell you what they say to us.
7. Are you an international organisation?
No, we operate locally within the Strabane District of Northern Ireland. If you are inside of the UK and ROI, visit www.samaritans.org.uk for those outsite the UK and Ireland visit www.suicide-helplines.org
We are receive funding from various sources including Government Agencies, European Programmes, street collections and other fund raising activities for our existence.
Information will be added when the donate process has been agreeded.
Information will be added when the process for volenteering has been defined. Back to Top
Answers to Frequently Asked Questions - About Email
11. Can I email you anonymously?
The easiest way to maintain your anonymity is to create a free email address specifically for contacting us. To create an address visit www.yahoo.co.uk , www.hotmail.com or www.talk21.com.
12. Will my messages always be answered by the same person?
To be confirmed. We reply to mail daily but each individual volunteer typically replies to mail once or twice a week.
13. What formats can I use to email you?
We accept ordinary e-mail. Please don’t use UUencode, MIME attachments, graphics (or other binary) files.
